How to order
Aceworks aim at helping your buying and selling quickly and easily, By following the procedure below, you can finalized your order in very short time, and we will proceed your order once we confirm your payments and delivery on time.
The procedure: choose collection →Send an inquiry → Quote you price → Ask an invoice →Payment after invoice → Order Processing after payments confirmed→ Delivery
We appreciate if you can give feedback for every order you got from Aceworks, that will be very helpful for us to be better and better.
Choose Collections
Visit website and choose collections, and let us know the product code which you are interested in along with your order Q'ty then E-mail us
Or you can just try our on-line inquiry system, it's quite simple and easy as well. please make sure the E-mail address you input is correct, otherwise you may not be able to get our reply.
We will reply you once we got your inquiry.
For some items may coming soon or not update completely, it may not be able to enlarge and add the inquiry cart, if you are interested in please just write it down it's code and E-mailus
If you have problem to visit our website, please contact us.
Ask an invoice
Send us an order with product code, colors, Q'ty each and your special requirements, .also we need you provide information below
The bold one are * required items
We appreciate if you fill the option fields as well to make us make better records, that will helpful for us when the cargo get some problems with custom or couriers etc, if you don't want consignee as business name you just send an requirements, that will be fine
*Contact Person:
Your business name if you have:
Vat Number if you know:
*Detailed delivery Address (Please fill as below )
Street
City
Postal Code
Province / State
Country
*Tel or Cell:
Fax if you have:
Please make sure all the information is correct, we will not responsible for the extra charge cause for wrong delivery address or a second delivery address.
Sure we will take care of your information, for more information please check the privacy and security.
Payment method
We are only able to accept payments as wire transfer, Western Union or Money Gram. if you were just in China, we also can accept cash payments but it has to be CNY according to the local laws.
Currently we are not able to accept credit cards payments, PayPal, or cheques etc.
Order Cancellation
If you want cancel your order, you have to inform us within 24 hours after you made the payment to us and ask your money back
We will refund you as your requirements, please notes we are only able to refund the amount what we got. since there may some intermediary bank charge deducted, usually no more than USD50.
We will not able to refund you except the shipping charge since we have started production after 24 house for since you made the payment.
Samples policy
If you want get a sample before order, you have to pay the sample fee & courier courier (sure not necessary if you arrange shipping at your end )
Samples fee will be refund you when you place an order at least at our minimum order requirements to us on the sample items, but courier charge cannot be refund.
If you want a samples after you place an order to us, then you only need to pay the courier charge.
For the OEM order samples there are customized charge which has be to paid
After Sold Service
We are happy to offer you all necessary service after we sold product to you regarding the product using instruction, damage, componement instruction, etc
Any problems welcome to contact us at any time. What you got from Aceworks should be more than a products.
